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01924 268 400 |
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Training
- Business Development Course
Information |
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The course is as follows:
- Who are our customers?
- How can we make them feel special?
- How to deal with competition
- How to develop success within the company
The course deals with developing customer-friendly attitudes
and how they can make all the difference to an organisation’s
success. On completion an attendance certificate
will be awarded.
Who should attend?
All staff working for pest
control companies or organisations, irrespective of position.
Award:
Killgerm Certificate
Cost: Chargeable
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The course is designed to help the pest controller increase
their business through the successful marketing of his or
her services. The delegate will be able to develop the necessary
skills to promote their business through the use of fundamental
marketing tools. The programme also covers basic sales techniques
intended to help the PCO to make the most of sales opportunities
out in the field.The course outline is:
- Effective advertising
- Creating a professional image
- Targeting your markets
- Selling and approach
- After sales and customer care
Who should attend?
Any pest controller with an interest in increasing and growing
their business.
Award: Killgerm Certificate
Cost: Chargeable
CPD points total: 3
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