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  Technical Support - Frequently Asked Questions
  Question 1:
I have found Bed Bugs in my bedroom. What can I use to get rid of them?

Question 2:
Can I use Grey Squirrel Liquid Concentrate to control Squirrels in a garden?

Question 3:
I have a wasps' nest, from last season in my loft. Will wasps return this season?

Question 4:
I have moved into a house and have been badly bitten by Cat Fleas. It was empty for some time and I don't have a cat. Why has this happened?

Question 5:
I have noticed grey squirrels in the area of my bait boxes and I am worried that they may be feeding from the rodenticide I’m putting down. What can I do?

Question 6:

Do I need to treat for scabies mite?

Question 7:

Why can grey squirrel poison only be used between 15th March and 15th August outside?

Question 8:

I have a problem with slugs eating my rodenticide blocks. What can I do?

Answer 1:
You should contact a Pest Control company, who has experience with this insect, to carry out a survey to determine the extent of the infestation. Harbourages are diverse and difficult to find. All harbourages must be treated with a residual 'professional use' insecticide. Amateur treatments are rarely, if ever successful.
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Answer 2:
No, This bait can only be used in specially constructed hoppers and for the protection of trees, in restricted areas and subject to certain conditions (See Grey Squirrel order 1973). Certain counties prohibit the use of poison where their is a mixed population of Red and Grey Squirrels. DEFRA should be consulted.
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Answer 3:
No they never re-use the same nest. However a over wintering queen may start a new nest in the same loft. Just remove the old nest and discard it.
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Answer 4:
Adult fleas are able to survive up to a year without a blood feed. The pupa of the flea is able to remain dormant until a triggered by a suitable stimuli such as vibration. The adults then emerge to feed on a host which may include humans. Going into a empty house where cats were previously in residence can therefore lead to a high level of attack. In this situation it is advisable to employ a professional Pest Controller. Insecticides available for amateur use would have little effect.
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Answer 5:
Squirrels can and will enter bait boxes and feed from bait, but it is illegal to use products for rat and mouse control against any other organism. i.e. squirrels would be c onsidered ‘non-targets’ in this situation. The only solution is to look at live cage trapping, or repositioning the bait points to areas where the squirrels are not active.
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Answer 6:
Scabies mite live most of their life cycle under the surface of the host’s skin, and die very quickly once off the body. Medical treatment should be sought. This, together with good hygiene should clear the problem. Pesticide spraying is not necessary.
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Answer 7:
This is to coincide with the main period of feeding and activity of the grey squirrels, and to reduce the risk of having non-target animals exposed to the poison over the winter months.  As our winters become milder we are now seeing many more squirrels emerging from their dreys, so it may be necessary to continue control with other methods such as trapping during this time.
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Answer 8:
This can be a common problem with external bait points. Suggested solutions are to reposition the bait point into a drier area, where there is less chance of slugs being present, or to use a different type of bait, possibly a sacheted formulation which will both keep the bait fresher and prevent slugs form eating it. It has also been suggested that some of the newer waxy block formulations may be less liable to attack.
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