Louise Loben
Louise Loben

Technical Support Advisor

Louise comes to Killgerm with almost 12 years of experience within the industry and holds the BPCA Accredited Technician in Pest Control . She brings numerous other qualifications / certifications to Killgerm, Louise is available over the phone for technical support.

Mark Ward

Product Development Specialist
BSc (Hons)

Mark has over 20 years of experience in the pest control industry, both in terms of front line service provision and also in management roles. Mark’s main roles at Killgerm are to evaluate and develop new products for the pest control industry and to offer technical support to customers.

Olivia Bennett

Regulatory Affairs Assistant
BSc (Hons)

Olivia is the administrator for the Waste Scheme and is an operative of the waste transfer station. With a BSc (Hons) in Chemistry, Olivia is responsible for the daily activities and running of the laboratory. She also assists in regulatory quality and environmental management systems, as well as assisting in sustainability monitoring.

Philip Dalgliesh

Company Chemist

Philip is Killgerm’s company chemist and quality manager, involved in formulating pesticides and dealing with regulators. He is also responsible for Killgerm’s waste disposal scheme and is the company’s health and safety expert. Philip is also a qualified NVQ assessor and verifier.

Stephen Leahy

Regulatory Affairs Chemist

Stephen manages the Waste Transfer station at Killgerm. In addition, Stephen looks after other regulatory matters.

Lisa Jaggar


Lisa is the Administrator for the Technical Department. Lisa assists with training course coordination, administration of the insect identification service and field enquiries relating to Killgerm Training.

Lisa Wales

Training Co-ordinator

As training co-ordinator Lisa is responsible for providing administrative support to the technical service. Lisa is the principal contact for the organisation of training courses and seminars.

Jonathan Binge

BSc (Hons), FRES

Jonathan is Killgerm’s entomologist carrying out over 3000 insect identifications a year from his own laboratory. He provides detailed reports on any specimen identified including the significance of it as a pest and recommendations on control procedures.

Alastair Fernie
Alastair Fernie

Bird Control Specialist

Alastair has 24 years of valuable experience within the industry and has a wide knowledge and experience of all aspects of bird control, including quoting for work, safe use of air weapons, bird proofing and guano removal.

Michael Mioduszewski

Technical Manager (Midlands)
BSc (Hons)

Michael is a Technical Manager. He studied for his BSc (Hons) in Biology at the University of Salford with a focus on Parasitology, Vector Biology and Environmental Science. Now into his fourth intensive year in the industry, Mike has acquired quality and current experiences and knowledge regarding a variety of pest problems in a wide…

Avril Turner

Technical Manager (Midlands)
BSc (Hons), FRSPH, Tech IOSH

Avril’s background as pest control technician, field biologist and technical consultant provides an ideal platform for her to deliver training and in-depth inspections. Avril has a wealth of experience from over 14 years in the industry and her involvement in a wide variety of sites and premises, covering all aspects of pest control and pest…

Melvin Knapp

Technical Manager (South)

Melvin’s main role is to deliver training courses in pest control best practice, following the Killgerm templates, within the South of England. In addition he offers technical advice to customers and carries out technical audits.

Robin Moss

Senior Technical Manager (North)
H.N.D. Agric, CBiol, FRSB, FRSPH

Robin originally joined the Killgerm technical team as a Company Biologist. He comes from a predominantly technical background and has a wealth of practical, hands-on experience, gained from over 30 years working in pest control. Robin is well placed to offer advice to customers, provide training as part of Killgerm’s technical programme and carry out…

Dr Matthew Davies

Head of Technical Department
BSc (Hons), PhD, MRSB, MRSPH

Matthew advises on all aspects of public health pest control, particularly entomology, and provides training, technical audits and technical literature. He was the Chair of the 9th International Conference on Urban Pests 2017 and holds a PhD from Aston University.